Public Grievances pertaining to identified issues in respect of 20 Central Government Organisations are being handled by Directorate of Public Grievances (DPG), Cabinet Secretariat. If your Grievance falls under the purview of Directorate of Public Grievances, Cabinet Secretariat, please visit http://pgportal.gov.in/cpgcitizen/ to lodge your Grievance.
List of Nodal Public Grievance Officers can also be obtained from http://grievance.nic.in/cpgrams/pgo.asp
http://www.rtionline.gov.in/ is a portal to file RTI applications/first appeals online along with payment gateway. Payment can be made through internet banking of SBI & its associate banks and debit/credit cards of Master/Visa. Through this portal, RTI applications/first appeals can be filed by Indian Citizens only for the main 27 ministries/departments of Central Govt., located at New Delhi. RTI applications/first appeals should not be filed for other Public authorities under Central/State Govt. through this portal